YOU Skincare
(YOU Beauty & Wellness Private Limited)
At YOU Skincare, we respect your privacy and are committed to protecting your Personal Data. We value the trust you place in us and are transparent about how your information is collected, used, stored, and shared.
This Privacy Notice explains what Personal Data we collect, why we collect it, how we use it, and the rights available to you.
This Notice also constitutes a Privacy Policy under:
-
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
-
Digital Personal Data Protection Act, 2023 (India)
This Privacy Notice also applies to data processed through our e-commerce platform providers, including Shopify and authorized third-party service providers, to the extent applicable.
Please read this Notice carefully.
WHO IS COLLECTING YOUR DATA?
All Personal Data provided to or collected by YOU Beauty & Wellness Private Limited, operating under the brand name YOU Skincare, is controlled by us as the Data Fiduciary / Data Controller.
This Privacy Notice applies to:
-
YOU Skincare website(s)
-
Mobile or web-based applications (if any)
-
Marketing communications
-
Customer support interactions
-
Promotional campaigns and advertisements
References to “YOU”, “we”, “us”, or “our” mean YOU Beauty & Wellness Private Limited.
SCOPE OF THIS PRIVACY NOTICE
This Notice applies to:
-
Personal Data collected through our website and online store
-
Marketing communications sent by us or on our behalf
-
Advertisements and promotional content displayed on third-party platforms based on your interaction with our website
Third-party platforms have their own privacy policies, and we encourage you to review them separately.
KEY TERMS YOU SHOULD KNOW
Key terms such as Personal Data, Consent, Cookies, Data Principal, Data Fiduciary, Processing, Sensitive Personal Data, Profiling, Encryption, and Anonymisation are interpreted in accordance with the Digital Personal Data Protection Act, 2023 (India) and applicable rules.
WHAT PERSONAL DATA DO WE COLLECT?
You are not obligated to provide Personal Data. However, if you choose not to, certain features or services may not be available.
1. Personal Data You Provide Directly
When you:
-
Create an account
-
Place an order
-
Subscribe to newsletters
-
Contact customer support
-
Participate in reviews, surveys, or promotions
This may include:
-
Name
-
Email address
-
Phone number
-
Shipping and billing address
-
Order history
-
Skin concerns or preferences (only if voluntarily shared)
-
Communications with us
2. Personal Data Collected Automatically
When you interact with our website or advertisements, we may collect:
-
IP address
-
Device and browser information
-
Pages viewed and interaction data
-
Time spent on pages
-
Referral URLs
-
Cookies and similar tracking technologies
This data helps us improve performance, security, and user experience.
3. Personal Data Collected from Other Sources
We may receive limited information from:
-
Logistics and delivery partners
-
Payment service providers (transaction status only)
-
Advertising and analytics partners
-
Social media platforms, as per their policies
SPECIAL CATEGORIES OF PERSONAL DATA
We do not intentionally collect sensitive personal data such as biometric data, genetic data, religion, caste, or sexual orientation.
If you voluntarily share limited skin-related information (such as skin type or concerns) for recommendations, such data is processed only with your explicit Consent and solely for that purpose.
CHILDREN’S PRIVACY
Our services are intended for adults.
We do not knowingly collect Personal Data from children. If such data is identified, it will be deleted promptly.
PURPOSES FOR WHICH WE USE YOUR DATA
We process Personal Data only for lawful and legitimate purposes, including:
-
Order processing and fulfilment
-
Account management
-
Customer support
-
Order updates and service communications
-
Product, formulation, and website improvement
-
Marketing communications (with Consent)
-
Promotions, contests, or surveys
-
Fraud prevention and security
-
Legal and regulatory compliance
PAYMENTS
YOU Skincare does not store or process card, UPI, or bank details.
All payments are handled securely by third-party payment gateways.
We receive only limited information such as:
-
Transaction ID
-
Payment status
-
Order confirmation
PROFILING & MARKETING COMMUNICATIONS
We may analyse non-sensitive data such as:
-
Browsing behaviour
-
Purchase history
-
Email or ad engagement
This helps us recommend relevant products and reduce unnecessary communications.
You may opt out of marketing communications at any time.
COOKIES
We use Cookies to:
-
Understand website usage
-
Improve performance
-
Personalise user experience
You may disable Cookies via your browser, though some features may not function optimally.
WITH WHOM DO WE SHARE YOUR DATA?
Service Providers
Including:
-
Website hosting providers
-
Payment gateways
-
Logistics and delivery partners
-
Analytics and marketing platforms
-
Customer support tools
These providers process data only on our instructions and under confidentiality obligations.
Legal & Regulatory Authorities
When required by law, court orders, or government requests.
Business Transfers
In the event of mergers, acquisitions, or restructuring, subject to this Notice.
INTERNATIONAL DATA TRANSFERS
Where data is processed outside India, we ensure appropriate safeguards and compliance with applicable laws.
DATA SECURITY
We implement robust technical and organisational measures, including:
-
Secure servers
-
Encryption
-
Access controls
-
Regular security reviews
Access to Personal Data is restricted on a need-to-know basis.
DATA RETENTION
We retain Personal Data only as long as necessary for:
-
Order fulfilment
-
Legal and accounting obligations
-
Customer service
-
Legitimate business purposes
Data is securely deleted or anonymised when no longer required.
YOUR RIGHTS AS A DATA PRINCIPAL
You have the right to:
-
Be informed
-
Access and correct your data
-
Request deletion
-
Withdraw Consent
-
Object to marketing
-
Nominate a representative
-
Raise grievances
-
Approach the Data Protection Board of India
HOW TO CONTACT US
For privacy-related queries or requests:
📧 support@youskincare.in
📍 SCO 63, Cabin No. 5, Sector 17C, Chandigarh – 160017, India
